What Does MIC Cover?

Each category below has a verifiable aUEC value — either from the Contract Manager payout, or from your buy and sell prices on Community Trading. Tap a card for the scenarios we cover and the evidence that helps the review move faster.

Nice try, but no

Not Covered

You picked a fight and lost

Got blown up by another player in a PvP zone? That's not a bug, that's Star Citizen. We don't cover combat losses, even if you're really mad about it.

Not Covered

You forgot to fuel your ship

Ran out of hydrogen mid-quantum and drifted into an asteroid? That's not a bug. That's a life lesson. Check your fuel gauge.

Not Covered

You crashed on purpose

"I wanted to see if my Carrack could survive a nose-dive into Hurston." It couldn't. And no, this isn't covered.

Not Covered

You ejected at the wrong time

Accidentally hit the eject button while trying to open your MobiGlas? We feel your pain, but that's pilot error, not a bug.

Not Covered

Someone stole your cargo

Look, we've been paid by the pirates not to cover this. Kidding. Mostly. If another player relieved you of your cargo, that's gameplay. File a bounty, not a claim.

Not Covered

You forgot where you parked

Can't find your ship at the spaceport? Did you actually store it, or did you leave it on a landing pad and let the timer expire? Check your vehicle manager first.

Lost aUEC to a legitimate bug? Don't just rage quit — file a claim.

File a Claim